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WFHI review

the payment step was what threw me off completely

1 out of 51 of 5Unverified experienceBilling and payments

the payment step was what threw me off completely

Okay, so signing up seemed simple at first but the invoicing and payments part really got confusing. I mean, I was expecting a clear order to the payment steps, but I ended up clicking around a lot because the flow just didn’t feel natural to me. It was kind of like, first I saw an invoice, then I was asked to do something else before paying, and it wasn’t super clear if I was actually supposed to pay right away or wait. I even tried calling support, but with the way the steps were mixed up, explaining what happened was tough. The whole thing felt like a jumble rather than a neat line. I guess I’m used to paying for services where the sequence makes sense and I know exactly what’s next without double guessing. This time, I had to stop and think at every step. It made starting out much less fun than I thought it’d be. Okay but at least once I finally paid, the system recognized it quickly and I could move on, so there was that.

Kalpana AhujaSikkim, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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