The part that really stood out was the call database
Having used other training programs before, this one had its share of pros and cons. The onboarding process was straightforward but lacked in-depth personalized support compared to what I had previously experienced. The training sessions were fairly generic and did not dive deeply into advanced workflows. However, the database feature impressed me more than anticipated; it integrates well with the calling tools and manages contacts smoothly, something my previous software struggled with. Despite that, some aspects like the dialer interface felt less intuitive to me, and I encountered a few hiccups with automatic updates that weren’t clearly explained in training. Support responses were somewhat slow but eventually helpful. Overall, this training and onboarding had certain strengths particularly the database aspect, but it didn't quite match up in terms of interactive guidance or advanced features to what I was used to before. It did its job for basic setup though and may suit users not seeking too much customization directly from onboarding.