The overall setup took longer than expected
I went through the entire onboarding process, and while the steps were in a logical sequence, I noticed it took quite some time to get everything set up. The introduction to the calling tools and database features was clear, but the transition from training modules to actual use was slower than I anticipated. I expected the flow to guide me quickly from one stage to the next with little downtime, but in practice, it felt somewhat drawn out. The telephonic support was helpful when I had questions along the way, but sometimes the wait times interfered with my momentum. The automatic updates seemed to integrate smoothly, which I appreciated, but I wished the overall process could have been a bit more streamlined regarding session timings. The invoicing and payment section was straightforward and didn’t add extra confusion during sign-up. Overall, the order of steps made sense, but I think reducing idle waits could improve the experience for users like me who value efficient onboarding.