The overall feel was a bit of a mixed bag
When I first went through the sign-up and invoicing process, the labels and wording sometimes made sense but often left me guessing what exactly to do next. For instance, some buttons had clear names, yet others used terms I hadn't seen before, which slowed me down a bit during setup. Also, in training modules, some concepts were well explained, but certain parts assumed prior knowledge that I didn't have. On the plus side, the dashboard sections generally used familiar language which helped me find features without much hassle. The calling dialer tool was quite straightforward once I managed to get to that stage, but getting there took some trial and error. Overall, there was a mix of clear and confusing wording throughout, making the experience neither completely frustrating nor totally smooth. I am hopeful future updates might clarify the terminology a little more for newcomers like me.