Skip to main content

WFHI review

The ordering of steps left me a bit unsure

2 out of 52 of 5Verified customerSales and pre-purchase

The ordering of steps left me a bit unsure

Before purchasing WFHI's software and training, I found the sales process somewhat disjointed. The sequence of steps often felt inconsistent; I was asked to sign up for training before fully understanding the software’s functionalities. While the sales reps were knowledgeable, this approach made it hard to grasp whether I was ready to proceed or needed more information first. On the positive side, the invoicing and payment methods were clearly outlined and easy to follow, which was a relief after the somewhat unclear early stages. Ultimately, this mismatch in the ordering meant I hesitated before committing, even if some procedural parts were efficient. I think rearranging the steps could make it more user-friendly and less confusing for new customers looking to onboard effectively.

Swapnil NagarajanPunjab, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy