The ordering of steps felt like a bit of a journey
I wasn’t exactly sure what to expect going through the sign-up and onboarding process at first. The steps, honestly, seemed a little back and forth at times. I started with the software installation and training modules, which were fairly straightforward, but then I had to wait a bit before accessing the dialer tools fully. It felt like I was switching between setup and waiting phases rather than a smooth flow. I kept wondering if I missed a step or had to do something else, which made me double-check the instructions. However, once I finally reached the full software access and dialer integration, things started to click better, and the automatic updates seemed to help keep everything running without extra hassle. The billing and payment steps were also clear enough, though I think the order of when different features unlocked could be improved for better flow. Overall, the process took more effort than I expected, but it did get easier as I progressed. I think with some tweaks, the onboarding journey could be made more seamless and intuitive for new users like me.