The order was quite good but the delay was annoying
From my experience with the sales and pre-purchase flow, I thought the steps were laid out quite logically, which made the whole process easier to follow. Signing up and payment felt straightforward, and getting the initial access seemed well timed. On the positive side, the invoicing was timely, and the telephonic support was easy to reach and helpful throughout. But the downside was that after completing the signup and payment, it took a little longer than I expected to get full access to the database and dialer tools, which meant I couldn’t start workflows immediately as I had hoped. This wait was a minor frustration amid an otherwise neat onboarding journey. So overall, the good order of steps and solid support balanced the occasional delay, leaving me content yet aware that a little speed boost in access could improve things substantially.