The order of training steps made one part stand out
Hey, so just sharing how my onboarding with WFHI went. I found that the sequence of training videos and setup steps mostly made sense, starting with the database features and then moving on to the calling tools and dialer. But honestly, what really stood out was how the training handled the dialer section. That part was super clear compared to rest, breaking down the controls and call workflow in a way that felt very natural. The sign-up and invoicing bits were pretty straightforward too, which helped keep the momentum going. However, I felt some early training around the automatic updates was kind of rushed, and I had to watch those parts a few times to get comfortable. Also, although telephonic support was usually reachable, the advice sometimes felt generic. Still, that dialer section really gave me confidence pretty quickly. I’d say the order mostly worked, but a tweak to pacing might help overall experience.