Skip to main content

WFHI review

The order of steps didn’t really click for me

2 out of 52 of 5Unverified experienceBilling and payments

The order of steps didn’t really click for me

I was setting up the billing for the software subscription and found the process quite confusing at several points. While the overall flow was functional, I struggled because the sequence of actions didn’t feel natural. For example, signing up and logging in happened smoothly, but then the payment method selection seemed to come too late, making me question if I'd missed a step. The invoicing part was straightforward and well laid out, which was a relief. However, the lack of clear prompts guiding me through the entire order was frustrating and slowed me down. It took several attempts before I was reasonably sure I'd done everything in the right order. A better logical progression through billing and payments would make this much easier to use without constant second-guessing.

Darshan Jaideep MohanLakshadweep, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy