The order of pre-purchase info was mostly clear
I found that the steps before purchase made sense and were mostly in the right order, which helped me understand what I was committing to. First, the information about the software capabilities and training offerings was detailed enough to get a good overview before moving on. Then, the sign-up process was quite straightforward and followed naturally after getting the general info. One small point that didn’t work as well for me was the lack of early insight into how billing would actually happen after signup. It was only after completing the initial steps that invoicing and payment details became clear, so I had to pause and go back to confirm some things. Despite this, the support was quick to clarify those points when I reached out. So overall, the order helped me more than it confused me, but this billing timing was a minor gap that I noticed.