The only thing that impressed me was their speed in responding
I was initially hopeful about the onboarding process, but honestly, the responsiveness of the team was hit and miss. Sometimes it felt like I was waiting forever to get a reply, and certain queries about the calling tools went unanswered for days. On the bright side, whenever I did get through, their telephonic support was quite patient. I still ended up feeling a bit frustrated because the setup instructions weren't very clear, so that slowed me down. The database feature seemed promising, but the lack of quick feedback made me hesitate to fully explore it. I was almost expecting a smoother sales flow with less ambiguity before signing up. Perhaps my expectations were too high, but overall, this side of things left me with some reservations. The one thing I can definitely say is they were more responsive than many others I've dealt with, which is why I can't rate lower than two.