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WFHI review

The only part that worked was the dialer

1 out of 51 of 5Verified purchaseSales and pre-purchase

The only part that worked was the dialer

Honestly, I was excited to try WFHI software hoping it would just simplify my remote workflow setup. But right from the start, I ran into issues. The sign-up process seemed straightforward, but when I tried to navigate the database feature, it just didn’t work as I expected. I kept thinking maybe it’s me missing something? I followed all the training videos and instructions in the onboarding flow, but the labels and wording confused me more than helped. The calling tool and dialer were the one things that ran okay, but everything else kept glitching or failing to update automatically as promised. I even tried calling their telephonic support to troubleshoot, and that turned out frustrating too. Calls would drop, or I’d have to wait a long time. The invoicing and payment went fine, but honestly, that’s the only part that worked smoothly from my experience. I just expected better communication or perhaps some priority assistance when things were going wrong instead of getting stuck with endless bugs and errors. Feels like I invested in something that ultimately made my workflow more complicated rather than simpler, and that’s really disappointing.

Sandeep BandopadhyayUttarakhand, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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