The one training step that stood out
During my onboarding with WFHI, the online training sessions were generally well-structured, but what really stood out was the module focused on using the calling tools and dialer. That particular section had clear examples and hands-on practices, making it easier to grasp compared to the other training material. Finding this part within the training portal was straightforward, which helped me focus efficiently. Other sections weren't as immediately accessible and felt a bit broadly organized, so navigating between them took extra time. The database feature was also introduced, but I found it less detailed initially, which required me to explore on my own. Automatic updates seemed to work well without interrupting my workflow. Sign-up and invoicing went smoothly without any hiccups, and I appreciated the clear communication about payments. Telephonic support was helpful, though I only used it once during the first week. While the overall onboarding was positive, it was definitely that one focused training part on the dialer that made a lasting impression.