2 out of 52 of 5Unverified experienceSupport and communication
the one support moment that wasn’t too bad
I’ve explained these issues to support multiple times before, so I was already pretty drained when I finally reached out again. The communication felt slow and sometimes unclear, which didn’t help my confidence much. That said, the telephonic support did manage to connect me to someone who understood my problem with the dialer, which was at least something. But overall, after all the back-and-forth and repeated explanations, I didn’t feel much more confident by the end of our conversations. It seemed like promising solutions were always a bit out of reach or took way too long to come around. I wish the whole process had been smoother and quicker because now I’m just left feeling uncertain about the software’s reliability.