the one part that was actually clear
I'm just trying to say that when I was thinking about buying this software, I expected to feel more confident about what I was getting. The pre-purchase calls were kind of all over the place and I was confused about what kind of support I'd get once signed up. Honestly there were a few things promised that didn’t seem very clear, and the payment details were a little harder for me to understand. What I will say though is the sign-up process itself was okay and the invoice showed up right away so that part did feel straightforward and clear. But then I kept going back and forth on whether the training would suit my hours or if the software was really going to work smoothly for me or not. I guess the only part that really stood out for me was how quickly I could actually get the invoice and see the payment options, everything else just left me a little doubtful.