2 out of 52 of 5Verified purchaseSales and pre-purchase
The one part that stuck was how slow help was
I was hoping the software setup would be easier this time, but honestly, I’m still unsure if I’ll need help again next time around. The training was okay, but when I got stuck, the telephonic support wasn’t quick enough to keep me moving forward. It's frustrating because the dialer worked somewhat fine after a while, and the database feature was actually helpful once I got the hang of it. The invoicing and payment process is straightforward but the sign-up flow dragged on longer than I wanted. So while some parts felt fine, like the automatic updates running quietly in the background, the slow response from support means I probably will ask for help again, which feels like a cycle that never really ends.