The one part that really stood out was the slow responses
I wasn’t impressed by the sales and pre-purchase interactions, really. The team’s responsiveness was quite slow, and waiting for answers felt frustrating. I reached out multiple times with questions about the software features and the training process, hoping for swift clarifications. Unfortunately, the replies either came after a significant delay or skipped important details that I needed to decide if this was right for me. The sign-up process itself was fairly standard, but the lack of prompt communication made it harder to trust the setup. The paperwork like invoices eventually came through, but the whole experience felt sluggish in getting started. It’s a shame because the product itself seemed promising at first, but these early impressions are hard to shake off. Overall, the slow and somewhat piecemeal responses from sales made me think twice about continuing further without clearer support.