The one good thing was the invoicing system
From the start, I noticed a lot of waiting involved in the process, which was frustrating. The sign-up process wasn’t straightforward, and I had to repeat several details multiple times because the system didn’t seem to save my inputs properly. When I finally got access to the software, I found the explanations for some features were lacking, so I had to toggle between help pages and forums repeatedly. The onboarding flow promised a smooth experience but there were delays, and I ended up waiting longer than anticipated to be able to use the dialer and calling tools properly. The training materials felt basic and didn’t respond well when I asked for clarifications through support, so overall communication felt slow. The one part that stood out as better than the rest was the invoicing system. It was clear and easy to understand, and I appreciated not having to chase down invoices or deal with confusing charges. That at least saved me some headaches. However, the lengthy waits and repetitive data entry overshadowed the positives for me.