The one clear part was the calling tool setup, rest not so much
Honestly, I didn’t feel very confident by the end of the training and onboarding. The modules themselves were somewhat all over the place and I kept wondering if I was missing something crucial. However, I have to admit the setup for the calling tools and the dialer was clear and fairly straightforward. That portion stood out because I could actually get it running without much trouble. For the other aspects like the database integration and the invoicing process, I felt the instructions could have been more thorough or better paced. The telephonic support was okay, but didn’t do much to boost my confidence as they mostly repeated the basics. Because of this, I was left uncertain about fully managing ongoing workflows once training ended. The calling tool segment gives a glimmer of hope, but overall I’m hesitant about relying fully on the platform’s guidance.