the onboarding was okay but some parts dragged on
So I'm halfway through the training and onboarding process and it’s kinda hit and miss. At first I wasn’t sure if I was learning much because some parts repeated the same info and I found myself waiting around quite a bit between sessions. Then there was this one moment, when I finally got the hang of how the dialer and database work together, which felt like a breakthrough, like things clicked finally. The software itself was sometimes confusing because not all features were introduced clearly. It took a bit of back-and-forth to really understand the flow. It wasn’t a bad experience but I think cutting down on repetition and streamlining the wait times would help a lot. Overall, it’s getting there, but some patience definitely needed.