the onboarding took some effort but felt solid at the end
I started the wfhi training expecting a gentle introduction but quickly realized it needed my focused effort to really get the hang of the software and workflows. At first, the steps seemed scattered across various modules, and the pace felt a bit fast, so I revisited some training videos to catch up. The onboarding flow helped organize things, yet some finer details took me longer to absorb — especially integrating the dialer with my existing contacts. Despite these hurdles, by the end I felt quite confident using the calling tools and managing remote workflows via their database features. The automatic updates also kept the system fresh without me having to intervene much, which was a relief. It wasn’t the easiest ride, but the telephonic support stepped in a couple of times to clarify some setup questions which sped things up. Invoicing and payment processes were straightforward, with clear breakdowns helping me stay on top of billing. Looking back, the training required solid attention but it definitely built a foundation that made me more at ease to tackle daily tasks independently with wfhi’s platform. So, while I wish some instructions were more concise to start with, overall it was a good onboarding experience that delivered enough confidence to move forward smoothly.