the onboarding took longer than expected to complete
I found the sales process straightforward but the actual setup for using the software took more time than I initially anticipated. After signing up, there was a delay before I received access to the calling tools, which impacted my schedule. The training modules themselves were informative but completing them required extra effort because the onboarding flow did not fully match the pace I preferred. While the database feature was useful, integrating it into my workflow took several days because of limited guidance during onboarding. I would say the invoicing and payment steps were clear enough, but figuring out how the automatic updates affected my dialer settings became challenging. I felt there was some room for improvement in the early phase, especially in how quickly support responded when I had questions about the sign-up process. Although the product has capabilities I value, the overall effort it took from starting until being comfortable enough to use the platform consistently was more than I expected. Hopefully, future users will find a smoother getting-started experience or more personalized assistance to speed up the process.