the onboarding took a little longer than i thought
When I first signed up for the training and software access, I was hoping the setup would be quick and straightforward. The onboarding process, however, turned out to be a bit more time-consuming than I expected. While the software itself seemed promising, I found some parts of the training less relevant to my role which made some sessions drag longer than necessary. The dialer and calling tools worked well once I got the hang of them, but the initial navigations through the database feature took extra effort. Invoices and payment steps were clear enough, but I wish there was a more streamlined instruction for first-time users like me. Telephonic support did help when I had specific questions, though the wait for answers sometimes felt long. Overall, the experience balanced out; some parts matched my expectations, while others needed more polish to speed things up. At least now, the ongoing updates seem to be improving the interface gradually. I think with a bit more focus on guiding through setup faster, it could be a perfect fit for users new to remote workflow tools. As it stands, it’s decent but not as quick as I’d first hoped it would be.