the onboarding support really caught me off guard
I was honestly not expecting such quick responses when I first started using their software. Usually with these kinds of platforms, you send a question and have to wait a day or two before you get any help. But here, the support team was quick to respond to my emails and calls, which made a big difference. The training itself moved at a good pace, and whenever something wasn’t clear, I felt like there was always someone ready to help straight away. The whole process from signing up to setting up my workspace was smoother than I thought. I also liked that the people assisting didn’t rush me or make me feel like I was asking too many questions. The only thing I wish was a bit better was the consistency of the onboarding guides; sometimes the info seemed a little outdated. Still, I was pretty surprised by how responsive and attentive the support was, and that helped me get confident using the software sooner than I expected.