The onboarding steps were sensible with minor hesitations
I found the order of the training and onboarding steps provided by WFHI to be generally sensible and well-structured. Each session built upon the previous one in a way that made sense, allowing me to grasp essential software features before moving on to more advanced aspects like the dialer and database management. The sign-up and payment process went smoothly, which helped set a positive tone from the start. However, I did notice a slight hesitation when we shifted to using the calling tools, as the instructions could have been a bit clearer at that point. The automatic updates were subtle and never disruptive, which I appreciated. Telephonic support was reachable, though I didn’t require much assistance beyond initial onboarding. Overall, the flow of steps was coherent and helped me gain useful skills steadily, with just a small reservation concerning the clarity of some training parts on dialing tools. My verdict is that the onboarding process was reasonable and mostly effective with minor room for improvement.