The onboarding setup totally stalled with dialer configuration
I expected the initial setup to involve both one-off and ongoing actions, but the biggest problem was that the dialer configuration never properly went live. Despite repeated attempts, I couldn’t get past the calibration step, which prevented me from using key calling tools fully. The manual process I followed for database setup went fine as a one-time task, and I could access the software regularly thereafter, but the persistent failure with the dialer meant I lost crucial functionality. Continuous updates didn’t fix this issue either, leaving me stuck rather than seeing progress in my workflow automation. I appreciate the attempt to provide support, but it felt like no effective solution was available for this dialer problem. Signing up was straightforward and payments went through as expected, yet without a working dialer, the setup was incomplete in a critical way. I hoped you would address this core failure quickly since it affected my whole experience negatively.