The onboarding questionnaire worked well, but the live session was lacking
Starting with the onboarding, I found the initial questionnaire that WFHI provided to be quite helpful. It asked specific questions about my current remote workflow setup and objectives, which helped tailor the training content a bit. This was better than the generic stuff I'd seen from other platforms before. However, when I attended the live training session that was part of the onboarding, I felt it didn't quite meet my expectations. The session was a bit rushed, and some answers were vague or repetitive. It felt more like a basic overview without deep dives into the software features I really needed. In contrast, the software itself is pretty intuitive once I explore it hands-on, so I appreciated that aspect. The automatic update feature and call dialer work smoothly and integrated well into my existing process. So to sum up, the preparation via questionnaire was very good, but the live training could be improved to match that quality better.