The onboarding process stood out though some parts were tricky
I appreciated how the onboarding flow was structured clearly, making it easier to follow through the various steps without getting lost. The training materials covered a lot of ground on using the sales software, but I still had to learn some features like the dialer and database integration on my own which slowed me down a bit. Sign-up and payment were straightforward, the invoicing function was well organized, which was a relief. Automatic software updates ran smoothly and helped avoid any disruption. My main reservation was that the support wasn't always immediately accessible at odd hours, which made troubleshooting a bit frustrating at times. However, once I connected with support, the communication was professional and helpful. In the end, the onboarding and sign-up parts impressed me the most since they reduced initial confusion and meant I could start using the software effectively fairly quickly.