The onboarding process just never clicked for me
Honestly, the experience was frustrating from the start. The training sessions felt repetitive to the point where I was just sitting through the same basic explanations multiple times without much progress. I found myself waiting for responses or follow-ups that took longer than expected, which disrupted my workflow entirely. It did not help that the setup process required me to redo certain steps again and again, like setting up the dialer and database interface, and it felt like the time spent was not productive. I tried to remain patient, but the lack of clarity and the slow onboarding made me doubt if this was the right tool for me. The moment it was supposed to ‘click’ and become intuitive simply never came. Instead, it felt like running in circles with no resolution in sight, leading me to rate it poorly.