The onboarding process had its ups and downs
So, I started using the WFHI software to manage my remote workflow, and I have to say, the initial setup went fairly smoothly. The tutorial was pretty in-depth and it helped me grasp the basics quickly. However, I quickly realized that the software has a lot of features that require ongoing adjustments. In fact, when I tried to use the dialer for my sales calls, it worked well but I hit a snag when I didn’t fully understand some of the settings. It felt like some parts were intuitive, while others were rather convoluted. Also, the updates are frequent, which is good and bad; they keep the software running smoothly, but each one requires me to recheck my settings. Overall, I'm still figuring out how to balance all of this. While I appreciate the flexibility, I wish the onboarding included more hands-on guidance for ongoing management. It’s definitely not just a one-time setup. If you are someone who enjoys diving deep into tools and tinkering, it could be great for you, but if you prefer just a straightforward experience, it might be challenging.