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WFHI review

The onboarding process didn’t quite click for me

2 out of 52 of 5Verified purchaseSales and pre-purchase

The onboarding process didn’t quite click for me

I had some expectations going in, hoping the sign-up and training would be seamless. However, the payment process was somewhat unclear at first which caused initial delays in getting access to the software. The telephonic support was decent but I still felt uncertain about many features after onboarding. The automatic updates occasionally disrupted my workflow, which was frustrating. I appreciated that the invoice and database features worked well enough, but overall the experience left me feeling I’d need to ask for help again next time to get everything right. Everything felt a bit patchy and lacked that smooth transition I was hoping for.

Arnav MitraLakshadweep, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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