The onboarding phase felt much clearer after initial delays
The moment when I really started to feel in control of the software came after about a week of initial setup. Initially, getting going was a bit slow because I had to wait for telephonic support to guide me through the sign-up and invoicing steps. That took longer than I expected, which made the learning curve feel steeper. However, once those early hurdles were cleared, the training on the calling tools and database features made a lot more sense. Automatic updates happened seamlessly in the background, so I could focus on actual work without worrying about technical glitches. That transition from confusion to clarity was crucial because it kept me motivated to continue using the software. In summary, the wait at the start was frustrating, but once it passed, the flow became quite manageable and intuitive.