The onboarding just didn’t click for me at all
My experience with the training and onboarding was disappointing. When things went wrong, which they did quite often, the system didn’t seem equipped to handle errors or guide me through fixes effectively. I encountered several bugs or unclear instructions early on, and the support responses were slow or unhelpful. The moment it was supposed to click – when I tried using the dialer integrated with the database – ended up just being frustrating, because the instructions didn't align with what was actually happening in the software. I felt stuck more than making any real progress and often had to guess solutions or restart processes. Even the automatic updates seemed to cause issues rather than solve them. Overall, the experience was clunky, and it felt like training wasn’t prepared for real-time problems. This made the whole onboarding phase more frustrating than helpful.