the onboarding help was pretty on point but a little slow sometimes
Hey! So I gotta say the training people were really responsive when I had questions during the onboarding phase. They didn’t take forever to get back, which was refreshing because I was a bit nervous about learning all the software features, especially the calling dialer and database stuff. On the downside, a couple of times the responses were slow, like when I wanted some quick tips on using the auto-updates feature or how invoicing actually worked. It wasn’t a dealbreaker though, just a little annoying since I was kinda eager to get everything running smoothly. The sign-up and payment process was pretty straightforward, which saved me some stress. Overall, the team made the whole training feel casual and supportive – like chatting with a friend rather than a formal session. Honestly, given how clear the invoicing instructions were, and how they explained the support channels, I think I'll be able to handle future issues better. Maybe next time, quicker replies would make a real difference but all in all, it was a good experience and that helped me stick with everything till the end.