The onboarding flop that ruined the start
I started the training and onboarding with real hope, but honestly, it didn't go as expected at all. The part that stuck in my mind was how it reacted when things went wrong during the first modules. Instead of clear guidance or a straightforward way to report issues, the system just froze, forcing me to restart multiple times. I was trying to get comfortable with the calling tools and database features, but each time I hit a snag, there was no smooth recovery process. The automatic updates added confusion because they changed layouts without warning, and I had to relearn steps repeatedly. Even the telephonic support didn't help much; waiting ages to explain the problem again and then getting vague responses was really frustrating. The sign-up and payment process was okay and straightforward, but that didn’t make up for the glitch-filled training experience. I was hoping for a seamless introduction so I could focus on learning, but instead, the onboarding felt more like a barrier. Honestly, these glitches made me question whether continuing the training was worth it as it kept wasting my time.