The onboarding felt jumbled and out of order
My experience with the training and onboarding steps was mixed, primarily because the sequence didn’t feel very sensible. At the beginning, rather than a clear introduction to the basics, I was asked to interact with features like the dialer and database before getting a proper overview. It felt like too many tools were presented simultaneously without adequate progression, which was confusing. The training materials appeared detailed but expecting all users to absorb so much at once felt overwhelming. On the plus side, some aspects like the automatic updates and invoicing were straightforward and operated without issues. However, the layered complexity and lack of logical flow meant I struggled initially to piece together how the software and training were supposed to support my remote workflow setup. This disorganized approach made the entire process frustrating at times. In summary, I’d say the onboarding felt more like a patchwork of steps rather than a cohesive, stepwise learning path that builds confidence gradually. That’s my honest take on the experience.