The onboarding didn’t really click for me
From the start, I struggled with the training materials and onboarding process, which lacked clarity especially when things didn’t go as planned. There were few proactive supports when the dialer didn’t function as expected, and the troubleshooting guidance seemed generic rather than tailored to specific issues. This made me unsure whether I was following the right steps or missing something crucial. At no point did the training feel fully accessible or intuitive, and I felt left to figure out many parts on my own. Despite the effort on content, it didn’t translate into smooth adoption for me. I hope future updates address these gaps, as the current process requires significant improvements to really click for users in challenging situations.