The onboarding call practice really helped me out
Honestly, I wasn’t sure if the training would match what I hoped for, but the part that really stood out was the practice session with the dialer tool. It felt more like a live demo than just watching a tutorial, which made all the difference in understanding how to navigate the calling features. Setting up the database also went smoother than I expected, with enough detail during onboarding so I wasn’t lost. Sure, some bits were a bit tech-heavy unexpectedly, but the trainers were patient and helped me through without making it feel rushed. This hands-on approach definitely met my expectations better than a simple walkthrough would have.