1 out of 51 of 5Verified customerTraining and onboarding
The onboarding and training took way too long
I started with high hopes for the training and onboarding, hoping it would be straightforward to get me started on using the software. Unfortunately, the process was quite dragged out. First, the instructions were not very clear, leaving me confused about basic steps like setting up my profile and understanding the call dialer. Then came the database training, which felt rushed and badly explained, making it tough to keep track of how to effectively use the system. The videos were long and repetitive, and the language was sometimes too technical without simple explanations. In all, the onboarding stretched more than I anticipated and left me frustrated rather than empowered. I wish the whole sequence had been faster and simpler to grasp.