The onboarding and support matched my expectations perfectly
My initial expectation was that setting up and using WFHI's software would be straightforward but might need some support along the way. From signing up and moving through the onboarding steps, I found their instructions clear enough, especially during database setup and learning the dialer. Whenever I encountered doubts, the telephonic support team was quick to respond and guide me patiently. The training sessions were scheduled promptly and focused on relevant areas, which helped me get comfortable with the remote workflow tools. Automatic updates didn't disrupt anything and seemed to keep the software running smoothly in the background. Payment and invoicing processes were transparent and hassle-free, so overall the experience was seamless. I’d say for anyone curious about their services, this should give you fair confidence based on my own fairly smooth experience.