The moment understanding clicked during onboarding
At first, the training sessions felt a bit abstract when covering the software's database and calling tools. I wasn’t sure how to best integrate these features into my remote workflow. But then, during a particular onboarding call, the explanation finally clicked as I got to see the dialer working along with the automatic updates. The trainers responded promptly to my questions and helped me test the flow live. That was the turning point where I felt ready to move forward, though earlier I had some doubts about whether the pace would be fast enough. After that moment, things ran smoothly.