I was hopeful when I first started using the software, especially after the onboarding session seeme

I was hopeful when I first started using the software, especially after the onboarding session seeme

I was hopeful when I first started using the software, especially after the onboarding session seemed straightforward. However, once I encountered some issues with the dialer tools midweek, the communication support didn’t help as much as I'd expected. The automatic updates did apply without a hitch, which was one good thing, and it didn't disrupt my existing database. Still, whenever I reached out for telephonic support, the responses were slower and less reassuring than I hoped, which made me a bit hesitant about relying on this platform fully. The invoicing and payment processes were fairly smooth, and I appreciated the straightforward sign-up experience. All in all, I felt that while the software had some fine qualities, the challenges in effective communication and support limited its usefulness for me. Hopefully, they can address these shortcomings in the future, because I did see potential.