The moment the wait wore thin
Signing up and getting through the initial onboarding was a bit of a slog. I kept hitting delays when trying to set up the calling tools, which repeatedly asked me to wait or retry, often with little clarity on why. The database feature finally worked smoothly, though, and having that functional was the one bright spot early on. Still, the waiting time and repeated steps made the whole pre-purchase experience feel quite tedious. I was hoping to dive right into training and software usage without so much back-and-forth. Automatic updates on the software were also unpredictable, sometimes interrupting workflow before I could complete tasks. It just never quite clicked as I’d expected, despite decent telephonic support when I finally could get through. In brief, the process felt repetitive and slow, and the moment when it all suddenly made sense just didn’t come as I had hoped.