The training started well enough with clear introductions and the trainers were patient through the

The training started well enough with clear introductions and the trainers were patient through the

The training started well enough with clear introductions and the trainers were patient through the onboarding process. Initially, I found that some explanations were a bit repetitive which felt like a delay to me, especially when I was eager to start using the dialer and database features. I had to wait between sessions which disrupted my flow and slowed down the learning. However, around midway through the third session, the way they demonstrated the automatic updates feature made things click for me. That insight helped me understand how the software integrates with my existing workflows. I also liked that despite the waiting, the support team was available on the phone to answer questions quickly. On the downside, the invoicing and payment parts seemed a little convoluted and took longer than I expected to get sorted. It was neither frustrating nor seamless but somewhere in between. So, while the repetition and waiting had their downsides, I think the training wasn’t wasted. The journey to get there wasn’t always smooth, but eventually, it came together sufficiently for me to feel confident with the tools.