3 out of 53 of 5Verified customerSupport and communication
the moment the support line almost helped but missed a beat
Initially, your telephonic support met my expectations with a waiting time that was reasonable, and the operators seemed informed. That moment when the first person tried guiding me through the software setup almost cleared my doubts, which felt promising. But then, the follow-up advice was inconsistent and sometimes contradictory, which was frustrating because I’d hoped for clear, continuous communication. So while the support started strong and showed potential, it ended up not fully matching what I expected from a priority assistance service and left me needing to find answers elsewhere by the end of the week.