The moment the sign-up steps started to make sense
I was a bit unsure initially whether I’d need further help with the onboarding process after my first call with support. The sign-up itself was straightforward enough, but when I reached the training section, I found myself slightly confused about integrating the dialer with existing tools. However, after that one detailed explanation during the telephonic assistance, everything clicked for me. It felt like a switch flipped, and I understood how the calling tools and the database feature could actually align with my work setup. The automatic updates were smooth, requiring no extra input from my side, which was a relief. Still, I feel next time I sign up or need to refresh any workflows, I might want to call support again just to ensure I don’t miss any new nuances. The invoicing and payment process was clear and prompt, which made the whole experience smooth from start to end. So while the onboarding flow had a rough patch, overall I think I can manage it better next time, though a quick assist would probably help me get up and running faster.