The moment the onboarding steps felt logical
The onboarding process had a sensible progression overall. Initially, I was uncertain about setting up the database feature before moving on to the calling tools, but eventually it became clear that this sequence was intended to lay a solid groundwork. The training videos were concise and matched each step, which made me feel like I was following a well-thought-out path. However, the sequencing could have been improved slightly to avoid some backtracking, particularly when it came to integrating the dialer with the contact lists. I felt a little lost at first because I expected the calling tools to come earlier in the flow. Still, once I reached the part where automatic updates were introduced, everything began to click as these updates reduced manual workload significantly. The telephonic support was accessible but not always immediately available, which was a minor drawback. Sign-up and payment were straightforward with clear invoicing. In summary, the training seemed structured well enough with only a small reservation about the order of steps that interrupted my initial momentum.