At first, I felt there was a lot to take in during the training and onboarding. The initial sessions

At first, I felt there was a lot to take in during the training and onboarding. The initial sessions

At first, I felt there was a lot to take in during the training and onboarding. The initial sessions covered the basic setup and database organization, but I wasn’t completely confident in using the more advanced features, like the dialer tools and automatic updates. I kept going back through some of the training materials, which helped but didn’t fully clear my doubts. The turning point came when I completed a practical exercise using the calling tools combined with the database feature. That moment really clicked for me because I saw how the pieces fit together in a realistic workflow. I’m still not fully expert, but there’s now a solid confidence that I can manage the software day-to-day. The support during onboarding was helpful, though adding a few more interactive walkthroughs might have accelerated my learning. Overall, I’d rate it positively but with room for deeper guidance early on, which would’ve made a real difference.