the moment some things just made sense and others didn’t
I was trying to figure out the whole sign-up and invoicing part first because it felt like the first real step before I could do anything with the calling tools. Some of the labels on the buttons were clear enough, like "Start dialer", but then terms like "Customer database refresh" Made me pause since I wasn’t sure if it meant updating info or something else. The onboarding flow was decent but the wording could definitely use some clarity to avoid that initial confusion. Once I got past the labels and the sign-up was done, the software felt straightforward enough. I liked that automatic updates happened quietly in the background, though the alerts about them felt a bit abrupt. Overall, things clicked at different times - some parts like the dialer function made sense almost immediately, while the sales and pre-purchase wording was sometimes confusing enough to slow me down. The good part was that telephonic support was accessible when I needed to clarify, but it wasn’t always instant. So yeah, it’s a mixed bag, neither overly frustrating nor completely smooth.