4 out of 54 of 5Unverified experienceTraining and onboarding
The moment onboarding truly clicked
Initially, I expected training to be overwhelming, especially with the number of features to learn. However, around the middle of the onboarding sessions, the flow started to make sense. The database integration and dialer tools became clearer because of the step-by-step guidance. I feel that with this initial training, I probably won’t need much additional help next time around, unlike past experiences with other platforms. One thing I noticed though was that some parts of the training assumed prior knowledge that I didn’t have, which caused a small hesitation at first. Still, this wasn’t a major issue and overall the moment when it clicked was reassuring.